Ops
David Gallant: Special Operations @ HubSpot.
I spend my days working through issues with the HubSpot IT Team. Past projects have included technical auditing, infrastructure migration, mergers and acquisitions, email serving, and disaster recovery. Prior to this role, I served as a Quality Service Engineer on HubSpot’s email and leads management products. Before that, I spent time with customers solving > 7000 support tickets and engineering for quality assurance with lead management and email software.
My college experiences:
University of New Hampshire
BA: Geographic Information Systems
Minor: Computer Information Technology
My Careers:
1. UNH IT Support Center.
Support Technician- Eliminated Virus, Spam, Spyware, Malware, and Networking issues from student computers, and 1 on 1 preventative training.
2. Garfield Group Interactive
Digital Producer-Content Management, Social Media, Apple Technology Management.
3. HubSpot
Support Engineer, QA Specialist, IT Special Operations- 7000 support tickets, one kick-ass product, and managing email serving, technical auditing, and other troubleshooting.
My tools
- Two Macbook Pro’s
- iPad 2
- iPhone 4S
- Serato Scratch Live
- Coach